Human Services Transportation Plan Survey

The Benton-Franklin Council of Governments is conducting a survey to learn about transportation needs of our community members. To better understand citizens’ use of, and attitudes towards, public transportation we have placed surveys in English and Spanish on Survey Monkey.

Your answers will inform the 2018 Human Services Transportation Plan currently under development. Please click the link below and complete the survey. With your help, we will further develop a connected and accessible public transportation network that serves all community members.

A link to the survey is here:

If you have any questions, please contact Len Pavelka at or 509-943-9185


Human Services Public Transportation Workshop


The Benton-Franklin Council of Governments, in cooperation with People for People, the Arc of Tri-Cities, the Washington State Department of Transportation and Ben Franklin Transit is developing the 2018 Coordinated Public Transit-Human Services Transportation Plan (HSTP).

You are invited to attend a workshop to provide information for the HSTP to be held on Friday, July 13 from 9:00 am until 11:00 am at Ben Franklin Transit, 1000 Columbia Park Trail in Richland.
A goal of the workshop is to gather views and experiences of transportation service providers and their clients to ensure their perspectives are represented in the final report. Attendees will be encouraged to recognize and talk about gaps or unmet needs in the client transportation system. A following discussion will identify potential strategies and solutions to address those needs.

If you have any questions concerning the HSTP or the workshop, please feel free to contact Len Pavelka at 509-943-9185 or


The future of our region is in your hands.

Benton-Franklin Council of Governments is excited to assist the Tri-City Regional Chamber of Commerce and #MyTri2030 project sponsors in encouraging participation in this inclusive, community-driven, survey. Learn more about the MyTri2030 effort and complete the Community Questionnaire, by visiting:

Let’s help shape the future of OUR region!